Some tiles are truly special, such as unique designs, niche formats or exclusive finishes, and these aren't held in our warehouse but are absolutely worth the wait. These products are available to purchase through Tileflair as Special Orders, and we're here to help you choose with confidence.
How Special Order Tiles Work
Special Order tiles are supplied directly from the manufacturer once your order is placed. Because we don't hold stock of these items, lead times can vary depending on factory availability and production schedules.
| Typical lead time: | 2 - 4 weeks (subject manufacturer timelines) |
| Luxury Vinyl Tiles (LVT): | Usually around 5 working days |
⚠️ Important: As these products are ordered specifically for you, they are non-cancellable and non-returnable once shipped.
We always aim to provide accurate delivery guidance at the point of order, but please be aware that timelines are set by the manufacturer and may occasionally change. While we'll do our best to keep you updated, Tileflair cannot be held responsible for delays outside our control.
Why Choose a Special Order Tile?
These tiles offer something a little different - distinctive patterns, unusual sizes or premium finishes that aren't stocked widely. If you're looking for a standout design, a Special Order tile could be the perfect choice.
Need Advice or a Delivery Estimate?
Our team is always happy to help. If you'd like guidance on choosing a Special Order tile or want to check availability and expected delivery times before you order, please get in touch:
| 📧 helpdesk@tileflair.co.uk | 📞 0117 959 8862 |